Refund policy

All sales are final. Exceptions are only made in the case of a seller error or defective product. Refunds via store credit or product exchange only per the seller's discretion. All requests must be made within 3 calendar days of receipt per provided USPS tracking information.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at jewelzbyjmarie@jewelzbyjmarie.com
You can always contact us for any return questions at jewelzbyjmarie@jewelzbyjmarie.com

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.